Privacy Policy for Wio Care

Last updated: December 23, 2025

This Privacy Policy explains how Wio Care ("we", "our", or "us") collects, uses, stores, and protects your information when you use the Wio Care mobile application ("Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Application refers to Wio Care.
Personal Data means information that identifies an individual.
Sensitive Health Data means user-provided medical information, including lab reports, prescriptions, and vitals.
You refers to the user of the Application.

2. Information We Collect

2.1 Personal and Health Data

Wio Care processes sensitive health information to provide its core services. This includes:

Account Info: Name, email, phone number, and date of birth.
Medical Records: Uploaded medical reports, prescriptions, and allergy lists.
Health Metrics: Blood pressure, blood sugar, height, and weight.
Medication Data: Schedules, dosages, and treatment timelines.

2.2 Camera & Storage Access

The Application requires access to your camera and storage specifically to allow you to upload health documents and scan QR codes for secure data sharing. You can revoke these permissions at any time via your device settings.

3. How We Use Your Information

We use your information strictly for the following health-related purposes:

To provide Clinical Decision Support by generating AI-powered summaries of your health records.
To facilitate Disease and Condition Management through vitals tracking.
To assist in Medication and Treatment Management via schedule reminders.
To enable Healthcare Services Management by allowing you to share data with your doctor.

4. Use of Artificial Intelligence (AI)

The Application uses automated systems and artificial intelligence to process and analyze user-uploaded medical reports. This AI extracts key data points to provide informational clinical decision support.

AI-generated summaries are intended to help users organize their information and facilitate better discussions with healthcare providers. These summaries are not medical diagnoses.

5. Sharing and Disclosure

User-Initiated Sharing: You may share your data with healthcare professionals via QR code authorization. We do not share your sensitive health data with any third parties for marketing or advertising purposes.

6. Data Retention and Deletion

Your health data is retained only as long as your account is active. You have the right to delete your records or your entire account at any time through the app settings or by contacting us at wiobdcare@gmail.com.

7. Medical Disclaimer

Wio Care provides health management and clinical decision support features for informational purposes only.

Wio Care is not a licensed healthcare provider and does not provide professional medical diagnosis, treatment, or emergency services. AI-generated insights and health summaries are provided to assist in the organization and understanding of your personal health records. Always seek the advice of a qualified physician before making any medical decisions.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: wiobdcare@gmail.com
Website: https://www.wiocare.com/